Refund Policy

Last updated: March 7, 2026

Digital Product Nature

Because templates are digital goods with immediate access, refunds are typically limited once files have been downloaded.

Eligible Cases

We review refunds for duplicate charges, non-delivery due to technical issues, or critical product defects that cannot be reasonably resolved.

Request Window

Refund requests should be submitted within 7 days of purchase with your order details and issue summary.

Resolution Timeline

Valid cases are generally processed within 5 to 10 business days based on payment provider timelines.