Refund Policy
Last updated: March 7, 2026
Digital Product Nature
Because templates are digital goods with immediate access, refunds are typically limited once files have been downloaded.
Eligible Cases
We review refunds for duplicate charges, non-delivery due to technical issues, or critical product defects that cannot be reasonably resolved.
Request Window
Refund requests should be submitted within 7 days of purchase with your order details and issue summary.
Resolution Timeline
Valid cases are generally processed within 5 to 10 business days based on payment provider timelines.